At Gravitate WellSpace, we are committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA) and Florida state regulations. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and use our chiropractic services.

Data Collection and Usage

When you interact with our website or services, we may collect personal information, including:

• Personal details such as your name, email, phone number, and any information provided through contact forms or appointment scheduling.

• Health-related information, including medical history and treatment details if provided as part of your care.

• Payment information, which is securely processed through third-party providers; we do not store credit card or banking details.

• Automatically collected data such as your IP address, browser type, device information, and website usage data through cookies and analytics tools.

We collect this information to:

• Provide chiropractic services and manage patient records.

• Ensure website functionality and security.

• Analyze visitor behavior to improve user experience.

• Comply with legal obligations and public health reporting requirements.

HIPAA Compliance and Patient Health Information

As a healthcare provider, Gravitate WellSpace complies with HIPAA regulations to protect the confidentiality of your health information. We ensure:

• Secure electronic patient records stored with encryption and limited access.

• Strict confidentiality agreements with employees and third-party service providers.

• Patient rights, including access to medical records, amendment requests, and an accounting of disclosures.

Under Florida law, certain health information may be disclosed without patient authorization for public health reporting purposes, such as disease tracking or regulatory compliance. If you have concerns regarding how your health information is handled, please contact us.

Retention of Chiropractic Records

In accordance with Florida Administrative Code Rule 64B2-17.006, we retain patient records for a minimum of four (4) years from the date of the last appointment. If you request a copy of your records, we will provide access in compliance with Florida law and HIPAA guidelines.

Data Security and Compliance with HIPAA Security Standards

We implement industry-standard security measures to protect your personal data, including:

• SSL/TLS encryption for secure data transmission.

• Secure storage and restricted access to personal and health data.

• Regular cybersecurity assessments to comply with the latest HIPAA Security Rule updates.

• Mandatory multi-factor authentication (MFA) and encryption for electronic health information (ePHI).

While we take these precautions, no online transmission is completely secure. We continuously update our security practices to comply with the latest regulations.

Cookies and Tracking Technologies

Our website may use cookies and tracking technologies to enhance your browsing experience.

• Essential cookies are necessary for site functionality, such as appointment scheduling.

• Analytics cookies help us understand visitor interactions and improve website performance.

You can manage or disable cookies in your browser settings, but some website features may not function properly.

We use Google Analytics to analyze traffic, which may collect anonymous data about your browsing activity. You can opt out of Google Analytics tracking by adjusting your browser settings or using Google’s opt-out tools.

Third-Party Services and External Links

Our website may contain links to third-party platforms such as social media, scheduling software, and payment processors. We are not responsible for their privacy practices and recommend reviewing their privacy policies before sharing personal information.

Financial Transactions and Trust Accounting Compliance

If we handle patient trust funds, such as pre-paid treatment plans, we comply with Florida's chiropractic trust accounting regulations, ensuring:

• Secure financial record-keeping in compliance with state requirements.

• Annual certifications and reporting as required by the Florida Department of Health.

For any concerns regarding financial transactions, please contact us directly.

Your Rights and Choices

Under HIPAA and Florida law, you have the right to:

• Access your personal and health information.

• Request corrections to inaccurate information.

• Obtain an accounting of disclosures of your health data.

• Revoke consent for data collection and marketing communications.

• File a complaint with regulatory authorities if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us at gravitatechiropractic@gmail.com

Marketing and Communications

We may send newsletters or promotional materials only if you opt in. You can unsubscribe at any time using the “unsubscribe” link in our emails or by contacting us directly.

We do not sell or share your personal information with third parties for marketing purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in regulations, security practices, or services. Any updates will be posted on this page with a revised "Last Updated" date. Your continued use of our website and services signifies your acceptance of the updated policy.